To resolve this problem, you need to ensure that your network connection is not compromised by any third-party services on your system. The following methods will guide you through various steps to isolate and fix the error message.
1. Sign in to Microsoft Account
To use Bing AI effectively, you should first sign in to your Microsoft account. This step authenticates your identity and helps verify your network connection to the service. Even if you’re using a VPN, signing in with your Microsoft account could resolve the issue.
2. Allow Third-Party Cookies
Cookies, particularly third-party ones, are used to enhance user experience on websites. Privacy settings in browsers might block these cookies by default, potentially impacting the functionality of certain websites such as Bing AI. To avoid disruption, allow third-party cookies for the site. The process to do so varies across different browsers, but usually involves searching within browser settings.
3. Update Date of Birth
Your Microsoft account’s date of birth may sometimes trigger this error, especially if it hasn’t been set, resulting in restricted access. Outdated user account information has been known to cause other issues with Bing Chat as well. Therefore, if you haven’t provided a date of birth, ensure you update it.
4. Disconnect VPN Connection
While VPNs are great for privacy, they can disrupt certain online services, which includes Bing Chat. To rectify the error, you may need to disconnect your VPN. Disabling your VPN may vary depending on whether it’s a standalone app or configured within Windows.
5. Disable Third-Party Extensions
Browser extensions can sometimes interfere with network requests, leading to unexpected errors on websites, including Bing Chat. To determine whether an extension is causing the issue, try disabling your extensions or using your browser’s Incognito Mode, where extensions are typically disabled by default.
6. Change DNS Server
If none of the above methods work, the issue could be related to your DNS server, which might be failing to resolve network requests properly. Switching to a public DNS, such as Google’s or Cloudflare’s, can address this issue.
7. Check for Browser Updates
An outdated browser may lead to compatibility issues with newer system updates or website features. Ensure your browser is up to date:
8. Clear Browser Cache and Cookies
Sometimes, corrupt or outdated cache and cookies can cause issues with website functionality. Clear your browser’s cache and cookies with these general steps.
9. Test on a Different Network
In some cases, network policies or configurations can block access to certain features. Try accessing Bing Chat on a different network, like a mobile hotspot, to rule out network-specific issues.
10. Reset Network Settings
If the problem is due to corrupted network settings on your device, resetting them could help. For mobile devices, the steps will vary based on the operating system and version.
11. Use a Different Device
To determine if the issue is device-specific, try accessing Bing Chat on a different computer, tablet, or smartphone. If it works on another device, the problem likely lies with the original device. These methods should help you resolve the network settings issue with Bing Chat. If the error persists, consider reaching out to the Microsoft support team for further assistance.
