What exactly is considered unusual activity by Snapchat?
To ensure accounts are safe, Snapchat uses special software to check for unusual activities, such as:
Signing in from a place where you haven’t signed in beforeSigning in from a different deviceTrying to log in too many times too quickly
If Snapchat spots this kind of activity, it might lock the account for a while to keep it safe. Then, the user will need to prove their identity, perhaps by receiving a code through a text message or email, answering secret questions, or confirming purchase details on the app. Understanding what actions might trigger these security checks can help people use Snapchat without accidentally causing a lockout. Depending on the severity of the detection, you may resolve the problem by simply restarting your phone and router. In more complex cases, you might need to use a cloning app or perform a factory reset on your phone.
1. Restart the Phone and Router
If Snapchat’s servers have marked the phone’s IP as suspicious or the app is failing to correctly query the servers, this can cause the repeated failed attempts issue. To fix this, restart the phone and router.
Cold Restart
Restart Without SIM
Restart Your Phone
2. Try Another Network
If the traffic from your network is marked as suspicious by Snapchat, any login requests will further intensify this suspicion, complicating the process. Here, trying another network may resolve the issue.
3. Log into Another Snapchat Account
Since Snapchat’s servers are suspicious of your device or network regarding your account, logging into another Snapchat account on your device may clear any authentication issues and thus solve the problem.
4. Use a New iCloud Account (iPhone Only)
Snapchat has its device ban settings tied to your iCloud account, and using a new iCloud account may resolve the issue.
5. Clear the Cache and Data of the Snapchat App (Android Only)
If the cache or data of the Snapchat app becomes corrupt, it can cause the app to send invalid requests to the servers, leading to repeated failed login attempts. In this case, clearing the cache and data of the Snapchat app may resolve the issue.
Clear Cache
Clear Data
6. Reinstall the Snapchat App
If the core components of the Snapchat app are damaged, the client requests to the app servers may be sent in a way that makes the servers perceive them as unusual behavior, hence the problem. Reinstalling the Snapchat app can fix this. To do so on an iPhone:
7. Use an App Cloning Utility (Android Only)
You can use an app cloning utility, such as Parallel Space or Dual Space, to bypass the device ban imposed by Snapchat. Remember that many Android phones have a built-in ability to clone apps, which you can use to solve the problem, or you can install one from the Play Store.
8. Use a Desktop Browser and Another Device
If Snapchat’s servers have marked your device for suspicious activity, they will refuse client requests from your device with repeated failed attempts. Here, using another device to log into Snapchat may resolve the problem.
Use a Desktop Browser
Use Another Device
9. Reset the Password of the Snapchat Account
If Snapchat’s servers have flagged your account for unusual login attempts, they will block access to it to safeguard your account. In this case, resetting the password of the Snapchat account may resolve the issue as authorized resources will be used to reset the password. Try the method below: If these steps don’t work, wait for 24 hours and then reset the password again.
10. Reset the Phone to Factory Defaults
If you get repeated failed attempts on Snapchat due to a device ban, resetting the phone to factory defaults may allow you to sign into Snapchat if the ban is software-based. Before resetting, ensure to back up the data on the phone. If the issue persists, you may see suggestions on the internet to install an older version of Snapchat and use it to log in, but we strongly advise against it. It would be better to contact Snapchat support.
