Here are some common causes of these errors:
Incorrect date and time settingsGoogle Play Store language settings that are incorrectGoogle account glitchesPoor Wi-Fi connection or configurationExcess cache data in Google Play Store
Considering these factors, we’ve created a guide to help you resolve these errors and restore normal functionality to Google Play.
1. Connect through Mobile Data
Connecting through mobile data can potentially fix the errors by providing an alternative internet access route. This bypasses any local network issues such as misconfigured Wi-Fi settings, router problems, or ISP-related outages that might be disrupting the service. If the Play Store works correctly, your router could be at fault. Before considering a new router, try these steps: Note: If the error continues, consider resetting your router by pressing and holding the reset button with a pencil or needle for a few seconds, or by following the instructions in the “failed to obtain IP address” guide.
2. Update Date/Time Settings
Outdated date and time settings on your device can cause these errors because Google Play relies on the correct date and time for secure network communication. If the date and time are incorrect, it can disrupt the SSL/TLS handshake, leading to a failure in establishing a secure connection with Google’s servers.
3. Clear Data and Cache of Google Play Store
Clearing data and cache of the Google Play Store can often fix the issues because it removes corrupted data and refreshes the app’s internal state, allowing it to establish a fresh connection with Google’s servers.
4. Uninstall Google Play Updates
Uninstalling Google Play Updates can fix these issues by reverting the app to its original, stable version, which may not have the bugs or compatibility problems of the updated version.
5. Remove and Re-Add Your Google Account
Your Google account may be the source of the issue. So, Removing and re-adding your Google account can fix it by refreshing your account’s connection with Google’s servers. It clears cached credentials and forces a resynchronization.
6. Clear Google Services Framework Cache
Clearing the Google Services Framework cache removes temporary data that could be causing issues. By clearing the cache, you reset the framework’s internal state, potentially resolving server communication problems.
8. Do a Factory Reset
A factory reset can fix the errors by restoring the device to its original system state, removing any corrupt data, problematic updates, or misconfigured settings that might be causing the connectivity issues. This reset clears the cache, deletes all installed apps, and removes any glitches in the system software that could interfere with Google Play’s ability to connect to its servers. Remember: A factory reset will erase all the data on your device. Make sure to back up any important files, photos, contacts, and other data to be in a safe place before proceeding with the reset.
