Before trying any fix, check status.office.com to ensure Microsoft services are online. If there’s an active outage, you’ll need to wait until it’s resolved.
1. Wait 15–30 Minutes and Try Again
This error is usually temporary. After 15–30 minutes of no login attempts, the rate limit resets automatically. Try signing in again using the correct credentials.
2. Switch to Mobile Data or Hotspot
If the block is tied to your current IP address, switching to a different network (such as mobile data) assigns a new IP. This can bypass the block. For Mobile Users: For PC Users: Note: This method only works if the rate limit is IP-based. If the block is account-based, continue with the next step.
3. Use a VPN
VPNs assign a different exit IP address by routing your traffic through another server, potentially avoiding the rate limit on your original network. Warning: On managed devices or work accounts, VPN usage might be blocked by your organization. Check with your IT administrator before using this method.
4. Try a Private Window or Different Browser
Sometimes, a corrupted login session or redirect loop in the browser can trigger this error. Using an incognito window bypasses cached cookies and sessions. Tip: You can also try signing out of all devices linked to your account before retrying.
5. Clear Outlook Cache (Android)
Clearing cached login files forces Outlook to start a fresh login session, resolving issues tied to corrupted session data. Note: On iOS, cache clearing isn’t available. You may need to reinstall the app instead.
6. Disable Browser Extensions Temporarily
Extensions like ad blockers or script managers can interfere with Microsoft’s authentication flow. Disabling them can eliminate conflicts. Note: Re-enable your extensions once the issue is resolved. If none of the above methods work, the block may be applied directly to your Microsoft account and not tied to your IP or device. In that case, visit Microsoft Sign-in Support and explain your situation for manual investigation and assistance.
