Common reasons include internet connection problems, incorrect system settings, or interference from other software. Now that you know the causes, let’s discuss the solutions.
1. Ensure that SmartScreen is Enabled
Checking that SmartScreen is turned on lets Windows connect to Microsoft’s servers to check app safety. This setting makes sure SmartScreen works properly, blocking harmful apps and boosting system security.
2. Verify Whether SmartScreen is Down For Maintenance
Before taking potentially unnecessary steps, check Microsoft’s communication channels or forums for any announcements about scheduled or unexpected maintenance. Good starting points include the Microsoft Answers forum and the Windows Twitter account. Additionally, conducting an online search may reveal recent discussions or updates about SmartScreen.
3. Disable Proxy Server (if applicable)
Sometimes, hidden network settings can block important connections. Turning off a proxy server, if it’s enabled, gives SmartScreen a direct link to Microsoft’s servers. This is important for checking if apps are safe. Note: If you don’t use a proxy server, skip this step and move to the next one.
4. Creating a New Windows User Account
Creating a new user profile can fix problems that block SmartScreen’s connection. By setting up a new Windows account, you can remove any hidden or corrupt settings in your current profile that might be preventing SmartScreen from doing its security checks.
