Running an incompatible device profile in BlueStacks is a common cause of this issue, as some apps require specific Android versions and system setups. Other factors can include an outdated version of BlueStacks or wrong settings. Before you start troubleshooting, we recommend updating BlueStacks to the latest version and using a 64-bit instance with the correct Android version to solve this issue.
1. Update BlueStacks
Compatibility issues often arise with older versions of apps due to bugs and glitches. Therefore, it is important to update BlueStacks to the latest version as these updates aim to fix various errors and problems.
2. Clear Google Play Store App Data
Corrupted app data from Google Play Store might cause functionality issues, leading to error messages. Note: Clearing Google Play Store app data will log you out; ensure you remember your Google account password before you proceed.
3. Switch Android Instances
An Android instance in BlueStacks is a virtual system running a version of Android. Using an incompatible Android version may cause errors.
4. Change Device Profile
The device profile in BlueStacks emulates a specific Android device model. Change the device profile if the app needs a different model to work correctly.
5. Increase CPU and Memory Allocation
Some apps need more CPU and memory resources to work properly. Allocating more CPU cores and memory in BlueStacks settings can prevent various compatibility issues.
6. Reinstall BlueStacks
If the problem persists after trying all the previous solutions, consider reinstalling BlueStacks to restore default configurations and replace any missing or corrupt files.
