The most common cause is corruption in the Client-Side Caching (CSC) database or that the file is no longer available on the source server. It can also happen if Offline Files are enabled, but the network share is inaccessible or permissions have changed. In this article, we will discuss different ways to solve this error.
1. Perform a CHKDSK Scan
Using a Ubuntu Live image to force-delete a directory can sometimes result in bad sectors or minor corruption on your drive. It’s important to address that right away. Thankfully, Windows has a built-in tool called CHKDSK that can scan for and fix these types of errors and any damage left after a forced deletion. In Windows 10, CHKDSK is very effective, but you’ll need to run it in an elevated Command Prompt for best results. If you’re not sure how to run CHKDSK, follow this guide here on running CHKDSK. Note: These instructions should work on any version of Windows where you’re having this problem.
2. Disable Offline File Synchronization
In many cases, this problem is caused by files or dependencies related to Offline File Synchronization. If this applies to you, you can usually fix the issue by opening the Classic Control Panel, going to Sync settings, and turning off Offline Files from the Manage Offline Files menu. Note: These steps should apply no matter which version of Windows you use.
3. Format the CSC Database via Registry Editor
f turning off file synchronization didn’t help, the next step is to use the Registry Editor to create a FormatDatabase key. This resets any data clusters that could be causing the 0x800710FE error due to permission issues. After the reboot, check if the file or folder that was showing the 0x800710FE error can now be accessed or deleted.
4. Disable Sync Center via Command Prompt
Another common cause of the 0x800710FE (This file is currently not available for use on this computer) error is the Sync Center. While this feature is off by default, it might be enabled if you previously synced network files or folders for offline use. If one of those synced folders or files is causing the error, you can usually fix it by disabling the Sync Center driver and service, clearing the Client-Side Cache, disabling scheduled tasks, and stopping Sync Center from starting up with Windows.
5. Delete the File via a USB Ubuntu Drive
If the above solutions haven’t worked, try creating a Live Ubuntu USB drive and boot from it to remove the file or folder causing the 0x800710FE error.
