1. Switch the Chromebook to Tablet Mode
Sometimes, toggling between modes can help reset the display and fix a black screen.
2. Try Different Restart Methods
Different restart methods can help if a failed boot or power glitch is causing the black screen. Keep in mind that some of these actions could delete files in your Downloads folder. Note: If you have important files stored locally (in your Downloads folder), try to back them up or make sure they’re also saved elsewhere.
2.1. Press and Hold the Power Button
Use the Power and Refresh Keys
2.2. Use the Power, ESC, and Refresh Keys
2.3. Use the Ctrl and D Keys
2.4. Power on the Chromebook After Plugging it in
2.5. Try the Ctrl + Shift + Q Keys
2.6. Restart the Chromebook After Charging it
3. Update the Chromebook’s OS
An outdated OS can sometimes cause problems with apps or certain system functions, which could result in a black screen. Updating your OS can fix known errors and compatibility issues. Important: If your Chromebook’s built-in screen isn’t displaying anything, you’ll need to connect an external monitor. After connecting, you can mirror your display by pressing the CTRL + Full Screen keys.
4. Uninstall the Conflicting App
Some apps (like Facebook Messenger) are known to cause display issues on Chromebooks. Try uninstalling these to see if that resolves it. You might need an external monitor to do this if your main display isn’t working.
5. Disconnect the Chromebook’s Battery
If the problem won’t go away, disconnecting the battery can sometimes help. Warning: This step involves opening up your Chromebook. Only try this if you’re comfortable with basic hardware handling, or ask a professional for help.
6. Reseat the Graphics Cable of the Chromebook
A loose graphics cable could be behind your display problems. Warning: Only try this if you feel confident working inside a laptop, or seek professional help.
7. Clean the Internals of the Chromebook
Dust build-up can sometimes cause shorts or overheating. Use a can of compressed air to clean inside the Chromebook, but only if you’re comfortable opening it up. Try only if you have the proper tools and are confident in your skills.
8. Factory Reset the Chromebook Through Recovery
As a last step, you might need to factory reset your Chromebook using a recovery USB drive. This will erase all local data—so make sure anything important is backed up.
