How To Fix A Sonos Speaker That Won T Connect

A common cause of this issue is that the speaker is positioned too far from the router or is obstructed by physical barriers, leading to a weakened signal and an unstable connection.

Basic Troubleshooting

1. Set the Network to Private on a PC

For a Windows PC, LAN communications can be disabled when the network is set to public—a setting that’s critical for Sonos speakers to connect. Adjusting the network type on the PC to Private can resolve this issue.

2. Enable Wi-Fi on the Sonos Speaker

If a Sonos speaker is connected to your network via an Ethernet cable, the Wi-Fi option may be disabled. However, certain network structures might require the Wi-Fi to be enabled in order to connect to the speakers.

3. Reinstall the Sonos App

If the Sonos app won’t connect to the speaker due to malfunctioning components, reinstalling the app could be the solution. Here are the steps for reinstalling the Sonos app on an Android phone. Similar procedures can be followed for iPhones.

4. Reset the Sonos Speaker to the Defaults

If the Sonos speaker’s firmware is corrupted and malfunctioning, resulting in unsuccessful connections, resetting the Sonos speakers could be effective.

5. Edit the Router Settings

Your ability to connect to the Sonos speaker may be hindered by a router setting that restricts access to the speaker for your system or phone. Modifying the relevant router settings can address this issue. It’s important to note that some settings mentioned here may not be visible on your router interface, or they may go by different names. To adjust these settings, access the router’s admin portal using a web browser or an app and log in with your credentials.