The error can also appear if the image doesn’t follow Windows rules—like being in PNG or JPG format or smaller than 4MB. Problems with file permissions, user account settings, or recent Windows updates can also cause this issue. In this article, we will learn how to solve this problem.
1. Place the Photo in the Account Pictures Folder
Windows gets your local account’s picture from the Account Pictures folder in your user data. When you set a profile picture, Windows converts it into PNG format and saves it in this folder. You can manually add your image here to set it as your account picture.
2. Update Windows
Updating Windows can help install any missing components that are needed to save or display your local account photo. Windows updates often include fixes for issues like this, so it’s a good idea to update your system before moving on to other steps.
3. Delete the Content of the Account Pictures Folder
Deleting the contents of the Account Pictures folder will remove any old or corrupted images that might be causing the error. This allows Windows to create new files the next time you set a profile picture.
4. Create a New User Account
If your user account is corrupted, creating a new one can often solve the problem. A new account will have fresh user files that are more likely to let you save a new profile picture without errors. If creating a new account fixes the problem, you can follow this guide to transfer your data to the new account.
