Most of the time, this problem happens because an update to Adobe Creative Cloud didn’t finish properly, or there are leftover files from previous uninstallations. Users in forums also mention that permission issues or some third-party cleanup programs can accidentally remove important Adobe files. Now that you know the causes, let’s discuss the solutions.
1. Rebuild the Adobe Application Manager
In this method, we’ll recreate all the necessary files for launching Adobe Application Manager by downloading and installing a fresh copy. Since the error suggests some files are either damaged or missing, installing a new copy can usually fix the problem.
2. Run the Creative Cloud Cleaner and Diagnostics
Adobe Creative Cloud Cleaner is an official tool from Adobe that can repair damaged or missing Creative Cloud files. It can also help remove all Creative Cloud or Creative Suite applications installed on your system. Before using Cloud Cleaner, please complete these important steps:
2.1. Check Your Creative Cloud File Sync Status
Make sure all your important Adobe files are synced with your cloud library. Otherwise, you might lose those files. Wait until all syncing is complete.
2.2. Close Adobe Desktop Service and Core Sync Service
Make sure the Adobe Desktop Service and Core Sync Service are not running by checking your Task Manager in Windows or Activity Monitor on Mac.
2.3. Backup Your Core Sync Files
Go to the following locations on your PC or Mac and save a copy of the files in these folders, just in case: For Mac:
2.4. Quit All Adobe Applications and Services
Close any Adobe applications running in the background, including the Creative Cloud app. Also, make sure there are no Adobe services running by opening the Task Manager or Activity Monitor. Here are some processes you may need to close:
Creative CloudCCXProcessCCLibraryCoreSync helperAdobe IPC BrokerarmsvcAGS ServiceNo Adobe Services Running in Windows Task Manager
2.5. Save Your Third-party Adobe Data, Plugins, or Other Content
Copy and save all extra content in your Adobe product folders, like third-party plug-ins and preference files, to avoid losing them.
3. Use Adobe Creative Cloud Cleaner (For Windows)
4. Use Adobe Creative Cloud Cleaner (For macOS)





