The most common cause is driver-related Bluetooth issues on Windows or interference from previously paired devices. Other causes include outdated firmware or incorrect audio output selection. Before you begin troubleshooting, restart your PC with your AirPods in your ears to see if that resolves the issue. Also, try disabling Bluetooth on all nearby Apple devices to ensure they are not interfering. Another quick step is to re-pair your AirPods (with the case lid open and the AirPods inside). Make sure you are signed in to your Microsoft account in the system’s Settings. Lastly, it’s helpful to check out our post on Fix: Bluetooth paired but not connected for additional Bluetooth connection solutions.
1. Use the Hardware and Bluetooth Troubleshooters
Windows comes with built-in troubleshooters for hardware and Bluetooth issues.
2. Adjust Your PC for Best Performance
Having your PC set for visual effects can sometimes reduce overall system performance, including Bluetooth capabilities. Adjusting your PC for best performance can help.
3. Disable the Swift Pair Feature
The Swift Pair feature in Windows 10 is meant to help quickly connect Bluetooth devices, but it may interfere with AirPods. Disabling Swift Pair can help resolve the issue.
4. Update the OS/Firmware of Your Devices
Both Microsoft and Apple regularly release updates to fix bugs and improve device functionality. AirPods may not work correctly if your system or firmware is not up to date.
5. Edit Bluetooth Low Energy (BLE) Settings on Your System
Bluetooth Low Energy (BLE) allows devices to communicate with low-power Bluetooth accessories, like fitness trackers. Incorrect BLE settings can prevent AirPods from connecting. Adjusting these settings can help, but note that you may need to repeat these steps after future Windows updates.
6. Uninstall the Problematic Windows Update
A recent Windows update might be causing the problem. You can remove a problematic update as follows:
7. Disable Fast Startup
When Fast Startup is enabled, your PC does not fully shut down, which can affect networking and Bluetooth services. Try turning off Fast Startup:
8. Remove and Re-add the AirPods
Sometimes a glitch in the Bluetooth system can prevent your AirPods from connecting. Removing and re-adding the AirPods can fix the issue.
9. Edit the System’s Registry
If your system registry isn’t set up correctly, it can cause Bluetooth devices like AirPods to malfunction. Adjusting the relevant registry values may help. Warning: Only make changes to the registry if you are comfortable doing so. Follow the steps carefully, as incorrect changes can cause problems. If none of the above steps work, try using an external Bluetooth adapter (version 4.0 or higher, such as Jabra Link). Alternatively, you can also reset your AirPods to factory settings to see if that resolves the issue.
