Other possible causes include Bluetooth being turned off, the AirTag battery being almost dead, or problems with your iPhone’s iCloud syncing. In this article, we will discuss different ways to solve this problem.
1. Turn Bluetooth Off and On Again
If there are issues with Bluetooth connectivity, you might notice that the connection drops whenever you try to use your AirTag. To test if Bluetooth is working fine, try connecting your iPhone to other Bluetooth accessories, like AirPods. If the audio quality or connection isn’t good, you might have a Bluetooth issue on your phone. Here’s what you can do:
2. Unpair Other Bluetooth Devices and Turn Off ‘Find My iPhone’
If you have several Bluetooth devices paired at the same time, they can sometimes interfere with each other, or there could be a compatibility issue. This can also happen if the AirTag has a network issue. To see if this is the problem, try unpairing all Bluetooth devices and follow these steps:
3. Force Restart Your iPhone
If your iPhone still won’t connect to your AirTag, performing a force restart can help. This shuts down all running apps, clears your RAM, and resolves temporary software glitches or temporary files that might be causing connection problems. This can fix network-related issues that sometimes prevent the AirTag from working properly.
3.1. For iPhone SE (2nd/3rd generation), 6, 7, or 8
3.2. For iPhone X or Later
4. Update Your iPhone to the Latest Version
Updating your iPhone to the latest iOS version can resolve many issues—lots of users have found that a quick update fixed their AirTag connection problems. After updating, try connecting to your AirTag again. This should solve the problem for most users.
5. Reset Your AirTag
If you’ve tried all the above but your AirTag still isn’t working, the issue might be with the AirTag itself. Sometimes, software issues or previous connections cause it not to pair or work properly. Resetting the AirTag often resolves this. Also, if your AirTag was previously used with another device and is out of Bluetooth range from that device, you’ll need to reset it before you can use it. Here’s how: All these troubleshooting steps have been tried and tested by other users. However, if none of them work, you should contact Apple Support and explain your issue—their team can offer more specialized help. If your devices are still under warranty, you might also be eligible for a replacement.
