This mostly happens if the AMD graphics driver wasn’t installed properly, but old leftover files from past installations or antivirus programs can also cause it. Now that you know the causes, let’s discuss the solutions.
1. Reinstall GPU Drivers
Rather than just installing new drivers over the old ones, it’s best to completely uninstall your current drivers first. Doing this helps avoid conflicts between the new and old driver files. You can uninstall your drivers using Display Driver Uninstaller (DDU) or the AMD Cleanup Utility. Once your computer restarts, all previous GPU drivers will be removed. Next, you’ll need to install new drivers—just make sure you know your exact GPU model. If you’re unsure which graphics card is installed, follow this guide. Once your computer boots up, check if the error is gone. If you still see it, try the next method.
2. Run SFC and DISM Scan
Running SFC and DISM scans can help identify and repair missing or corrupted system files—like Dynamic Link Library (.dll) files. If they find damaged or missing files, these scans will automatically attempt to restore them from your system’s backup (SFC scan) or download them through Windows Update (DISM scan). Since the error mentions a missing OpenCL.dll file, these scans can often fix the problem. When the scan is done, it will tell you if it found and fixed any issues. For a deeper check, the DISM scan can fix things the SFC scan might miss. To run the DISM scan, type this command in Command Prompt and press Enter: Note: Make sure your computer is connected to the internet before running this scan. Restart your computer after the scan and see if the error is resolved.
3. Manually Install the OpenCL.dll File
If the SFC and DISM scans couldn’t replace the missing file, you can add it manually. System DLL files are stored in the System32 folder. Download the missing file and place it there. First, check if your system is 32-bit or 64-bit. Press Windows Key + I, then go to System > About. Look for System Type under Device Specifications. Then, follow these steps:
4. Scan Your System for Malware
If installing the DLL file doesn’t work, your system may be infected with malware that’s causing the error. Run a scan with a reputable antivirus program. If you already have one installed, open it and start a malware scan. We recommend Malwarebytes for a thorough scan. For help using it, check out our step-by-step guide.
5. Renaming the AMDRSServ.exe File
If none of the previous solutions have fixed the AMDRSServ.exe system error, you can try renaming the AMDRSServ.exe file. This trick stops Windows from loading the troublesome file at startup. It’s only a temporary fix, but it may help until AMD releases an official update. Now, Windows shouldn’t run AMDRSServ.exe at startup, which should stop the error message. Remember, this is just a workaround and may disable some AMD software features, like Radeon ReLive. If AMD releases an update to fix this error, rename the file back to its original name before updating to avoid any issues.
6. Contact AMD Customer Support
If you’ve tried everything above, including renaming the AMDRSServ.exe file, and the error still isn’t gone, it’s time to contact AMD Customer Support. Their team can help with more complex problems that these solutions haven’t fixed. Note: In the Problem Description box, give as many details as possible. Be sure to mention:
