Usually, this happens when the AirTag is too far away from any Apple device with internet access. Other reasons could include a low battery, location services turned off, or your iPhone running an old version of iOS. Now that you know the causes, let’s discuss the solutions to solve this problem.

1. Enable Find My iPhone

First, make sure that the Find My iPhone service is enabled on your iPhone. Without this, you won’t be able to track your AirTag’s location. AirTags work with the Find My app, making this feature essential for tracking.

2. Enable Location Services

If Location Services are turned off, your AirTag’s location won’t update. Location Services are necessary for the Find My app to report the AirTag’s whereabouts accurately.

3. Enable Bluetooth

AirTags send a secure Bluetooth signal that can be detected by nearby Apple devices in the Find My network, helping update their location. If Bluetooth is turned off on your iPhone, you won’t be able to connect to your AirTag.

4. Update iOS

Older versions of iOS can sometimes cause problems with AirTags, and these bugs are typically fixed in later updates. Make sure your iPhone is running the most recent iOS version.

5. Enable Two-Factor Authentication

Two-factor authentication is an added layer of security required for AirTags to work properly. Without it, your AirTag may not be able to update its location.

6. Reset AirTag

If you’ve checked your phone’s settings and your AirTag still won’t update, there could be a connection problem with the AirTag itself. Resetting the AirTag can help restore communication.

7. Replace the AirTag Battery

A dead battery will stop your AirTag from updating its location on the Find My network. To replace your AirTag’s battery (CR2032 lithium 3V coin cell): If you’ve gone through these steps and your AirTag still isn’t updating its location, it’s best to reach out to Apple support for more help or to ask about a replacement.

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