Various reasons can cause this issue, but mainly it happens due to problems with the graphics driver. Additionally, the recent change in the location of the DX cache folder might be the reason you cannot see any file or DX cache folder in the location where you used to see it.
1. Verify the Shader Cache Settings in the Nvidia Control Panel
If the shader cache option is not enabled, your GPU driver won’t create shader cache files even if you play the game for several hours; you will find the DX cache folder empty. Therefore, ensure that the shader cache option is turned on in the Nvidia Control Panel.
2. Verify the DX Cache Location
Recently, the location of the DirectX cache folder has been moved from the Local folder to LocalLow, which might be why you are unable to see it in the location where you used to.
3. Use DDU to Reinstall the Driver
The DX cache folder files might not be created due to a problem with your GPU driver. Reinstalling the GPU driver using DDU (Display Driver Uninstaller) will remove all the traces of the previous driver, which might be corrupted, resulting in this issue.
4. Manually Create DXCache Folder
Manually creating the DXCache folder directory in the right location will help the games access and create the necessary cache files. Sometimes, issues with the profile usernames and incorrect driver installation prevent the applications from saving the cache files. Therefore, manually creating the folder might resolve the issue.
5. Verify the Game Permissions
Another reason could be a lack of permissions, which could prevent the game from storing the shader cache. To address this, try running the game as an administrator and verify that you have full control over the DXCache folder to create the necessary files. Running the game as an administrator will ensure that the application has all the necessary permissions to perform the required actions. Lastly, if none of the solutions work, you can try using the system restore utility to revert Windows to a previous state. This requires having a restore point from before you encountered the issue. If you don’t have any restore points, resetting the PC without losing data might be the best solution.
