The most common reason for this is not enough power from USB 2.0 ports or from USB hubs that don’t have their own power. Other possible reasons include old DisplayLink drivers, bad USB cables, or the monitor having conflicts with other hardware. In this article, we will discuss different ways to solve this error.
1. Use a Shorter Cable to Prevent Power Issues
Many users have noticed that their AOC monitor either turns on for just a few seconds or does not display anything at all. This problem is especially common among Microsoft Surface users. One widely supported solution is to replace the original USB cable included with the monitor. The supplied cables are often too long, which can lead to more interruptions in the power flow. Additionally, USB hubs may not provide enough power when using the included cable. To fix this, use a regular charging cable for your phone—just make sure it matches the port on your monitor (either USB 2.0 or USB 3.0). A standard Micro USB to Type A (USB 2.0) cable: A standard Type C to Type A (USB 3.0) cable:
2. Reinstall the Display Link Driver
Sometimes, drivers can cause issues with external devices like monitors. Many users have found that simply uninstalling and reinstalling the Display Link driver fixed their problem. Display Link is a Windows application that manages settings for external displays and audio, allowing you to adjust them easily.
3. Download and Install the Latest Driver
If reinstalling the driver didn’t solve the issue, the problem might be due to outdated drivers. This is a common issue, especially for Surface users. Often, driver problems are caused by a recent Windows update or a bug in the monitor’s driver software. Updating your Display Link driver can usually fix this. If the problem still isn’t fixed, you should contact AOC technical support using this link.
