Sometimes, the error happens because EA’s servers are down, your game’s cache is corrupted, or your internet connection is unstable. In this article, we will discuss how to solve this error.
1. Check for Ongoing Server Issues
Since error 1:4688822970:100J:1004G is often related to server problems, let’s start by checking if DICE is currently dealing with a server outage or performing scheduled maintenance. Check if this applies to you by going to a site like Down Detector or Is the Service Down to see if others in your area are reporting similar problems. Note: For a better understanding of the issue, scroll down to the comments section and see if other players are reporting the same error. If you discover that Battlefield 2042 is experiencing server issues, there is nothing to do except wait for DICE and EA to fix it.
2. Change Your DNS to Google’s Public DNS
If the servers are working fine, the next step is to look at your DNS settings as they sometimes cause connection errors like Unable to connect to the EA server (1:4688822970:100J:1004G). If your DNS is the problem, switching to Google’s DNS servers can help. This is especially useful if your Internet Service Provider (ISP) uses Level 3 nodes that can interfere with connections. To change your PC’s DNS, open the Network Connections window in the Control Panel and set a custom DNS for your current network. If the error still appears, continue to the next solution.
3. Switch to a Wired Connection
If you are playing Battlefield 2042 over Wi-Fi, make sure you have enough bandwidth to play smoothly. If you must use Wi-Fi, try to connect to a 5 GHz network, as this can reduce the chances of running into error 1:4688822970:100J:1004G. Note: DICE recommends a minimum internet speed of 512 Kbps, but for a better experience, you should have at least 5 Mbps upload and download speeds. Note: Run the test a few times to make sure your speeds are stable. If your speeds are good and the error remains, try switching to a wired (LAN) connection. A wired connection is always more stable for gaming and can fix many connectivity issues.
4. Restart or Reset Your Router
Many Battlefield 2042 players have fixed this issue by giving their router a fresh start. First, try a simple router reboot, which removes temporary network data without losing your custom settings. To reboot your router, turn it off using the physical button, unplug it from the power socket, and wait at least 30 seconds to make sure it fully resets. After 30 seconds, plug your router back in, wait for the Internet to reconnect, and see if you can get past the start screen in Battlefield 2042 without getting the error. If this doesn’t work, your next step is to reset your router. Press and hold the RESET button on your router for at least 10 seconds (usually located on the back). You’ll know it’s working when all the front LEDs flash at once. IMPORTANT: This will erase any custom settings, login details, and port forwarding you have previously set up.
5. Change Your Wi-Fi Channel
If you’re playing in an area with lots of Wi-Fi networks, signal interference could trigger errors like ‘Unable to connect to the EA server (1:4688822970:100J:1004G)’. Changing to a less crowded Wi-Fi channel can help. Modern routers use either 2.4 GHz or 5 GHz Wi-Fi bands. These bands are split into channels for data transmission:
On 2.4 GHz: Choose channels 1, 6, or 11, as they’re less likely to overlap with other networks.On 5 GHz: There are many non-overlapping channels, so you have more flexibility and interference is less likely.
Note: Most routers default to the same channels. If everyone nearby is on the same channel it can cause connection problems. If you still can’t connect after changing your Wi-Fi channel, move on to the next solution.
6. Add the Launcher to Your Windows Firewall Exception List
Sometimes, your antivirus or firewall might block the Battlefield 2042 game launcher (Steam or Origin) from connecting to the server and cause the error 1:4688822970:100J:1004G. Note: If whitelisting does not help, consider uninstalling your third-party antivirus to be sure it isn’t interfering with your connection.
6.1. How to Whitelist with Windows Firewall
7. Uninstall 3rd Party Antivirus (If Needed)
If your third-party antivirus does not allow you to whitelist apps, or if you suspect it is causing the problem, you can uninstall it: Note: If the above steps didn’t work, try disabling Windows Defender while playing.
