It failed to release (unlock) memory it was using, which caused Windows to stop working and show a code like PROCESS_HAS_LOCKED_PAGES or PAGE_FAULT_IN_NONPAGED_AREA. Most often, this happens because there is a bug or conflict in Norton/Symantec antivirus software, where the BASH driver does not manage memory correctly. Other reasons include out-of-date SSD software or damaged Windows system files. Now that you know some of the common causes of the bhdrvx64.sys BSOD error, you can try the solutions below to solve it. If you cannot boot your system due to a BSOD error, try starting your computer in Safe Mode first. For help, read our article on how to boot Windows 11 in safe mode. Once you’ve started in Safe Mode, go through these steps one by one.
1. Run SFC or DISM
As mentioned earlier, corrupted or missing system files are a major cause of this problem. Often, file corruption happens when an installation process is interrupted or incomplete. It’s important to repair or replace missing files to fix the bhdrvx64.sys blue screen error. You can try uninstalling and reinstalling related software, or directly perform an SFC scan to fix the error on Windows 10 or Windows 11. To repair corrupted system files, use the built-in System File Checker tool, which will scan your system and automatically replace corrupted files. Note: [Do not perform any other actions while the scan is running.] If the error persists, use the DISM tool to repair Windows system image files:
2. Update Windows Version
An outdated Windows version can also cause blue screen errors. Microsoft regularly releases updates to improve stability, security, and fix errors.
3. Update the Drivers
Drivers are essential for your Windows system to run programs and games smoothly. Outdated or corrupted drivers can cause a range of problems. Updating your drivers to the latest version often resolves many errors. You can also update drivers by visiting the official website of your device manufacturer and downloading the latest drivers compatible with your system.
4. Perform a Clean Boot
Another helpful troubleshooting step is to perform a Clean Boot. A clean boot starts Windows with only essential drivers and startup programs, helping you identify if any background application is causing the problem.
5. Launch Windows Defender Scan
A virus or malware infection is another likely cause of BSOD errors, as these can use up system resources and make your system slow, freeze, or crash. You can use Windows Defender, the built-in protection in Windows, to scan for and remove malware. After the scan is complete, restart your system and see if the error is gone. If you need more protection, consider using a third-party antivirus program, as sometimes Windows Defender may not catch all threats. Many reliable antivirus programs are available online.
6. Perform a System Restore
If you recently installed a driver, program, or changed registry settings, you might encounter this BSOD error. In this case, using System Restore can help by returning your system to a point before the problem appeared.
7. Uninstall Other Antivirus Programs or Security Firewalls
As mentioned earlier, sometimes third-party antivirus software can cause conflicts that trigger blue screen errors. Try uninstalling or temporarily disabling such programs to see if the problem goes away. To temporarily disable your antivirus, click its icon in the taskbar, go to settings, and choose Disable for a set time period (like 1 hour or 24 hours). Then, reboot your system.
8. Perform Clean Installation
If none of these fixes work for you, try a clean installation of Windows. This will remove all corrupted and damaged files—but before continuing, make sure you back up your important data, since clean installation erases everything on your system.
