The most common reason is broken or incompatible loadouts (especially with MW2/MW3 weapons). Other possible reasons include network issues, corrupted data, or account syncing errors. In this article, we will discuss different ways to solve this error.
1. Delete the Players folder
Because corrupted or misconfigured player profile data often causes Black Ops 6 to freeze at the loading player stats screen, the first troubleshooting step is to delete the Players folder. If you’re encountering this problem on Xbox, you’ll need to delete the reserved space that Black Ops 6 uses. To do this, follow the steps outlined for clearing reserved space by clicking here.
2. Update Windows
Running an outdated version of Windows might cause conflicts with game files, resulting in issues like loading screens getting stuck. Updating Windows ensures your computer has the latest drivers, bug fixes, and compatibility upgrades, which are often necessary to run new games smoothly.
3. Use a Hotspot Connection
If there are problems with your regular home network, such as slow speeds or router restrictions, switching to a mobile hotspot can help you figure out if your network is the source of the issue. To use a mobile hotspot, turn it on from your phone and make sure your PC is connected to that network. If your device doesn’t have a Wi-Fi adapter, just connect your phone to your PC via USB cable and enable USB tethering to share your phone’s internet.
4. Download through Battle.net
We’ve noticed that players who downloaded Black Ops 6 using Steam are more likely to have this problem, while those who used Battle.net rarely experience it. If you’ve tried all of the above steps and the problem continues, consider downloading Black Ops 6 from Battle.net instead.
