The monitor goes black because it cannot show the image from the graphics card. Usually, the problem is setting the refresh rate too high. Other possible reasons include using the wrong cables, old software drivers, or incorrect display settings. We’ll walk you through these steps below:
1. Boot Into Safe Mode
2. Download DDU
DDU, or Display Driver Uninstaller, is a trusted and easy-to-use tool that helps fully remove your display or graphics drivers from your computer. The built-in removal in Windows often leaves behind some files and settings, so we recommend this tool for a thorough uninstall. Note: If your network drivers are not working in Safe Mode, you can download DDU from another computer and transfer it to your computer using a USB drive or other means.
3. Re-install Graphics Drivers
Once you have finished removing your display drivers using DDU, you will need to reinstall the correct graphics drivers for your computer. For simple instructions, you can check our detailed guide here: https://appuals.com/update-graphics-driver-windows/
