Corrupted game files are a common cause. Damaged or incomplete installations can prevent critical assets from loading properly, leading to crashes or launch failures.Conflicting third-party applications, such as game overlays, antivirus software, or background optimizers, can interfere with Black Ops 6’s processes, triggering these errors.
Additionally, insufficient system resources—such as low memory or CPU availability—can cause the game to crash, especially if too many background applications are running simultaneously. Some users have also reported that storing the game in a compressed directory or on an external drive can lead to permission issues or slower execution, further contributing to these errors. Now that you have identified the causes of the errors, let’s find out how we can fix them with the step-by-step solutions mentioned below, so you can get back to playing the game crash-free.
1. Disable Compressed Content
If the COD: Black Ops 6 folder is compressed, the game will consume significant system resources to decompress assets while running. This can lead to performance issues, including crashes. To resolve this, you can disable the file compression setting for the game folder.
2. Setup Call of Duty Randgrid Service
If Call of Duty: Black Ops 6 crashes immediately upon startup, it may be due to a missing or malfunctioning Randgrid service. This service is a Microsoft Store-related dependency required for launching the game. If you check the error logs, you may see: [Failed to open service atvi-randgrid_msstore (1060)] This error indicates that the system cannot find or access the necessary service. Setting up or reinstalling the service manually can fix this issue. Note: We recommend you set up a system restore point before applying these commands.
3. Verify Game Files
Missing or corrupted game files are a common cause of crashes in Call of Duty: Black Ops. If certain files become damaged or go missing due to incomplete updates, installation errors, or external modifications, the game may fail to launch or crash during gameplay.
To resolve this, you can use the Verify and Repair tool in the Xbox app. This tool scans all local game files and automatically replaces any missing or corrupted ones, restoring the game’s functionality.
4. Reset Call of Duty App Data
Corrupted configuration files, improper game settings, or permission conflicts can often cause Black Ops 6 to crash. Resetting the app data removes all stored configurations, forcing the game to generate fresh default settings. This can resolve crashes caused by corrupted files or misconfigured settings. However, keep in mind that this process will reset all in-game preferences, including graphics settings, control bindings, and other customizations. After the reset, you’ll need to reconfigure these settings manually.
5. Remove Background Applications
Call of Duty’s anti-cheat system is designed to detect and block unauthorized third-party applications, such as reWASD and WeMod, even if they are not directly related to Black Ops 6. These applications often modify input configurations or inject overlays, which can trigger the anti-cheat system and lead to errors or unexpected crashes. If you suspect that these apps are causing conflicts, consider uninstalling them and restarting your system before launching the game. It’s worth noting that some developers, including those behind reWASD and WeMod, have acknowledged compatibility issues with Call of Duty titles in the past. If uninstalling these apps isn’t an option, check their official websites for updates, as they may have released patches to address anti-cheat conflicts and improve compatibility.
