Other possible reasons are permission issues, problems with graphics settings, or conflicts with other video apps.
Pre-requisites:
Before moving on to the main solutions, we recommend trying these quick fixes that have worked for many people. If your camera still isn’t working with Teams, then continue to the detailed solutions below. Here are some initial steps to try:
1. Check and Configure MS Teams Video Settings
In many cases, Teams simply hasn’t been set up to use the correct camera. By default, Teams might not select your webcam.
2. Allow Camera Access for Windows Applications
Teams (and other Windows apps) need permission from your operating system to use the camera. If these permissions aren’t enabled, Teams won’t be able to access your camera.
3. Re-Register Your Camera Device Using Windows PowerShell
If Windows isn’t recognizing your camera correctly, re-registering it can help. This step uses PowerShell to fix potential registration issues.
4. Reinstall Camera Drivers
If solutions above haven’t helped, the issue could be caused by broken or corrupted drivers. Reinstalling your drivers lets Windows automatically find and install the latest version for your camera.
5. Allow Camera Permissions in Your Web Browser
If you’re using Teams in a web browser, your camera might not work if the browser doesn’t have permission to use it. Most users resolve this by allowing Microsoft Teams to access their camera in the browser’s settings. Here’s how you can do that in Google Chrome (steps may be slightly different in other supported browsers like Edge, Firefox, or Internet Explorer 11) Note: MS Teams in a browser is supported on Google Chrome, Microsoft Edge, Mozilla Firefox, and Internet Explorer 11. If you’re using another browser, consider switching to one of these.
