This issue often arises due to outdated credentials or changes in account permissions set by the organization. Now that we’ve identified the potential causes, let’s explore the solutions to resolve this problem.
1. Sign in to your Work or School Account
The simplest and most effective way to stop the “Sign-in Required” popup is to reconnect your work or school account after disconnecting it from the system. Even though the account appears to be connected, the popup persists due to a miscommunication between the device and the account. This occurs when Windows or an application attempts to access the account but fails because the connection is no longer valid. By signing in again, you can renew the connection and resolve the issue.
2. Disconnect the Work or School Account
If your account is linked to an organization but you no longer need it—especially if you’ve purchased a used system or left the organization—you can simply disconnect the account from your device settings. Once removed, the “Sign-in Required” popup will no longer appear.
3. Clear Stored Credentials in Credential Manager
If your work or school account credentials are outdated, corrupted, or no longer valid, Windows may fail to authenticate the account properly, triggering the “Sign-in Required” popup repeatedly. Clearing these stored credentials allows Windows to request fresh authentication data, which can resolve the issue. If the issue persists after trying the above solutions, it’s recommended to contact your organization’s IT department. They can verify the Azure AD device registration status and ensure your device complies with the company’s policies. If everything checks out but the problem still isn’t resolved, consider reaching out to Microsoft Support for further assistance.
