1. Check Internet Connection and DNS Settings
As the error can occur due to a poor connection with the Microsoft servers, you can test it by checking your internet speed through FAST or SpeedTest by Ookla. You can also test it by switching to a different network, such as your mobile data or another Wi-Fi source. DNS translates domain names such as microsoft.com into IP addresses, allowing your computer to communicate with the right servers. If there’s an issue with your current DNS provider, Copilot may not connect properly, hence causing this issue. The error could also occur due to outdated or incorrect records stored by the DNS cache. You can easily clear this cache by opening the Command Prompt and typing in ipconfig/flushdns. This will reset the DNS resolver cache and force the system to fetch new DNS information.
2. Reconfigure Your Network
Reconfiguring your network can clear out any cached data, DNS configurations, or IP conflicts that may cause issues between the connection of Copilot and Microsoft’s servers. This solution can help restore a stable network connection, which is required for Copilot’s voice mode to function without any issues.
3. Re-login to Your Account
When you log in to Copilot, your browser creates a session. If there is a problem with the session, it may result in issues with functionality. By logging out and logging in, you refresh your session, which can clear out any temporary authentication glitches that might be causing the error.
4. Update Copilot and Windows
New updates often include fixes for bugs and compatibility issues that could be causing this problem. An outdated version of Copilot can lead to interruptions as Copilot depends on the latest software to communicate with Microsoft’s servers. By ensuring that both Windows and Copilot are updated, you confirm that all critical components are functioning correctly.
Update Copilot
Update Windows
5. Check Permissions and Browser Settings
Microsoft Copilot depends on microphone permissions and Microsoft Edge settings to process voice input and communicate with Microsoft’s servers without any issues. By checking permissions and browser settings, you can remove common restrictions that can cause issues with Microsoft Copilot’s voice functionality. Cached data can also sometimes cause functionality or connectivity issues.
Microphone Access Permission
Browser Settings
Clear Browser Cache and Cookies

























