Furthermore, this error may also occur due to various reasons, including incompatible system configurations and outdated game versions.
1. Update Game and System Drivers
This error can be caused by outdated drivers or missing game patches, so ensuring that your game and drivers are up-to-date is important. Outdated drivers may struggle to handle new graphical or system demands, hence causing the error. Similarly, an outdated version of a game may also cause errors due to missing important bug fixes.
NVidia Users: Visit the official website of NVidia and download the latest drivers specific to your GPU. You can also use NVidia’s GeForce Experience software, which can automatically detect and download the required drivers. AMD Users: Visit the official website of AMD and download the latest drivers specific to your GPU. You can also use AMD Radeon Software, which can automatically detect and download the required drivers.
2. Clear Cache
Cache files accumulate over time, and they may become corrupted or incompatible with new game updates, hence causing errors like Dev Error 12502. Clearing the cache can help improve the game’s performance and fix this error by removing these corrupted or incompatible files.
System Cache Files
Steam Cache Files
Clearing cache on consoles is quite different from computers. To clear the cache on your Xbox, follow this detailed article on our website and on your PlayStation, follow this detailed article on our website.
3. Adjust Graphics Settings
Dev Error 12502 may also occur when your system struggles with the strain of low-end components, making it harder to handle the game’s demands. Lowering your in-game graphical settings can reduce system strain, thus solving the error. Additionally, reducing the resolution or lowering texture quality can help avoid crashes caused by high resource usage.
4. Verify Game Files
Verifying game files ensures the integrity of your game’s installation by checking for corrupted, missing, or damaged files. It compares the files installed on your system with the ones on the game’s servers and repairs or replaces any problematic ones.
For Steam
For Battle.net
5. Reinstall the Game
If, after trying everything, the error persists, try uninstalling and reinstalling the game as it will remove the game files that may be corrupted and reinstall them all freshly. A new installation of the game will provide files that are free of corruption or misconfigurations that might have occurred during previous installations, updates, or gameplay.
Steam
Battle.net
