To resolve this issue, reverting any modifications made to your computer’s memory and any additional speed enhancements from other software is typically necessary. This article details how to troubleshoot the DirectX error in Modern Warfare II.
1. Turn off third-party overlays
Firstly, eliminate any potential issues caused by third-party applications that add features to your game, as these could be causing crashes. In-game overlays offer the convenience of accessing features from various apps without exiting the game, but they can interfere with game performance. The following steps will assist you in disabling overlays for commonly used applications such as Discord and GeForce Experience.
Discord
GeForce Experience
2. Disable Hardware Accelerated GPU Scheduling
Hardware Accelerated GPU Scheduling is a feature designed to enhance system performance by allowing the GPU to directly handle certain tasks, thereby alleviating the CPU’s workload. However, this feature is not without potential drawbacks—it may contribute to operational issues and crashes within some applications. If issues arise, consider deactivating this feature through your computer’s settings.
3. Repair MW2 Game Files
Crashes in Call of Duty Modern Warfare II could be attributed to corrupted or incomplete game installation files. Repairing these files through Steam or Battle.net may resolve the issue.
Steam
Battle.net
4. Update Intel Management Engine Drivers (if applicable)
For users with Intel CPUs, ensuring the Intel Management Engine drivers are up to date could rectify DirectX errors. These drivers are instrumental in enhancing compatibility between the system and Intel processors. To update the drivers, visit your motherboard manufacturer’s website and locate the downloads section for your specific model. From there, you can find and download the latest Intel Management Engine drivers. To aid in identifying your motherboard model, follow the steps outlined below:
5. Reinstall Display Drivers
Out-of-date video drivers can cause compatibility issues with games like Modern Warfare II. Keeping these drivers updated is crucial to ensuring the seamless operation of new game releases and rectifying existing glitches. To update the drivers, it’s advisable to remove the old ones first using a dedicated tool. Display Driver Uninstaller (DDU) is recommended for this purpose. The steps below guide you in utilizing DDU to remove existing drivers and how to install the updated ones subsequently.
6. Remove XMP/DOCP Profile
The BIOS settings of your computer include options such as DOCP (for AMD systems) and XMP (for Intel systems) that define the operational speeds of your memory (RAM). Although intended to optimize performance, these settings can occasionally lead to instability and errors like the DirectX error in games. To potentially resolve this, consider disabling DOCP or XMP in the BIOS. Additionally, if you have overclocked your GPU or CPU, reverting these modifications to their standard speeds may enhance system stability and address the issue. After making these changes, evaluate if the error still occurs.
7. Use Clean Boot
If the DirectX error with Call of Duty Modern Warfare II persists, it may be time to perform a clean boot. This diagnostic procedure starts your computer with essential system services and without non-crucial apps and services that could be causing interference. A successful clean boot that eliminates the error indicates that the issue was likely due to an external application or service. Isolating and removing or disabling the offending software can permanently solve the problem. The following steps instruct you on how to perform a clean boot: Should the DirectX error remain after these troubleshooting steps, consider seeking assistance from the game’s customer support through their website. They can offer more tailored advice and solutions based on the specifics of your game’s error reports. Contact Activision’s support for further guidance.
