The most common cause of this error is another MSI installation process running in the background, such as Windows Update or a stuck installer. A corrupted installation package can also trigger this error. In this article, we will go through the steps to fix this problem.
1. Close Installer From Task Manager
A hidden Windows Installer process can block the EA App setup from completing. Ending the Windows Installer or EAappinstaller.exe process from Task Manager clears out any stuck installation tasks that are preventing the EA App from proceeding.
2. Download Directly from Website
If the installation is being triggered by another platform that requires EA Play, conflicts can occur, causing the installer to fail or overlap with another running service. Downloading the EA App directly from EA’s official website avoids these conflicts and ensures a clean, standalone installation process.
3. Enable .NET Framework
The EA App requires certain Windows components to work correctly. If the .NET Framework is disabled or missing, the installer may fail. Enabling these features ensures the application can run background services and display its interface properly.
4. Turn off Ransomware Protection Temporarily
Ransomware Protection can block installers from saving files or creating shortcuts in protected folders like Documents, Program Files, or the desktop. If the EA App setup attempts to create files in these locations, the protection can interrupt the process and cause the installation to fail. Temporarily turning it off allows the installer to create necessary files and shortcuts without issues.
