1. Basic Troubleshooting
2. Use Another Game Profile or Re-log into the Current Profile
If Palworld displays an EOS error due to issues with your game profile, switching to a different profile or re-logging into your existing one may resolve the issue.
2.1. Try Another Game Profile
2.2. Re-log into the Current Profile
The process for Xbox users is as follows:
3. Launch Palworld as an Administrator
Palworld may produce an EOS error if it or its launcher lacks the proper system permissions. Operating with administrator privileges can be crucial for accessing protected files, which is necessary for the game to communicate with the Epic Online Services’ Anti-Cheat system.
3.1. For Launcher (Epic and Steam)
3.2. For Palworld (Epic, Steam, and Xbox App)
3.3. For Xbox App
3.4. Launch Palworld Through the Installation Directory
For Xbox App users, navigate to the Xbox Games folder and start Palworld-WinGDK-Shipping.exe with administrative rights.
4. Play Palworld on another Network or Network Type
If your Internet Service Provider (ISP) is blocking Palworld’s access to the servers’ anti-cheat components, the game will fail to execute and display the EOS error. Resolving this by switching to a different network or network type may alleviate the issue.
4.1. Other Network Type
4.2. Try Another Network or Use a VPN
If Palworld works on a different network, consider changing your main network’s DNS servers before attempting Palworld again.
5. Verify the Integrity of Palworld Files
The EOS error can occur if Palworld’s essential files are corrupted, which may happen due to interference from antivirus software or system crashes. Verifying the integrity of the game files may help.
6. Delete Xbox Credentials in the Credential Manager (Xbox App Only)
The EOS error could arise if Palworld’s Xbox credentials stored in Windows’ Credential Manager are no longer valid. Deleting these credentials may resolve the error.
7. Try Palworld in Another Admin User Account
The EOS error might be related to settings conflicts within your current user account that restrict Palworld’s access to online services. Running the game in a different user account could confirm and resolve this issue. If you don’t have an alternate user account, create a new admin user account on your device first.
8. Delete Saved Data of Palworld on Xbox
Invalid saved data on Xbox can prevent Palworld from querying its servers correctly, resulting in the EOS error. Deleting this saved data may solve the problem. Please note that this will erase the Palworld data both from the console and the servers, so ensure you back up any crucial data (e.g., screenshots).
9. Reinstall Palworld and its Launcher
Damage to the launcher or game components of Palworld can lead to the EOS error. In such cases, reinstalling both Palworld and its launcher could resolve the issue. Before proceeding, don’t forget to back up any essential game data (like screenshots).
9.1. Reinstall the Launcher
Here’s how to reinstall the Epic game launcher:
9.2. Reinstall Palworld
Let’s go through the process on Steam:
