In some instances, the issue can also arise if you are using a VPN connection on your PC which can cause an inconsistency with the request sent to the Microsoft servers. In this article, we will take you through a number of methods that you can use to resolve the Microsoft Office sign-in error 0xcaa70010 with Office 365 on your computer.
How to Fix Office 365 Sign-In Error 0xcaa70010?
As we have mentioned, there are numerous factors that can cause the error code in question. Since the root cause of the issue can differ in various scenarios, there is no universal solution to the problem. We will be listing a number of methods that you can implement that should mitigate the problem.
1. Disable Modern Authentication
2. Disable Third-Party Security Program:
3. Disable Third-Party VPN
To disable the third-party VPN, simply disconnect the connection via the VPN client. If you have added a VPN connection to your Windows settings, follow the instructions below:
4. Clear Stored Credentials
5. Repair Office 365 App
6. Reinstall Office 365 App
With that, the error code 0xcaa70010 in Office 365 should go away. It is important to ensure that your security program is not interfering with the Office service on your computer to prevent such issues from occurring again. You can do this by whitelisting the app on your third-party security software.
