How to Fix the Steam Error Code 16
Changing your network connection can often help you get past the error code in question. In this article, we will take you through numerous different methods that you can implement on your system to get around the error code 16 on Steam.
Use a Different Connection
The first thing that you should do when encountering error code 16 is to change your network connection. The issue occurs when your requests are not reaching Steam servers, and thus there is no communication in the established connection. Since the issue is occurring due to a network anomaly, switching to a different network temporarily can help you isolate the problem. If the problem occurs while trying to edit your profile, switch to your mobile network on your computer by enabling the hotspot on your smartphone and proceed with the changes you need to make. Alternatively, if the error code occurs while trying to launch a game, use a different connection to launch the game. After that, you can revert to your original network connection and the problem should not bother you.
Disable Any Security Program
The security program on your PC can also cause the Steam error code 16. This happens when the security program intervenes with the connection established with the Steam servers, and it results in the loss of packets or termination of the link altogether. These cases are common with modern antivirus software as they come packed with network security features that allow them to interfere with your network connections. In such an instance, you will need to disable the third-party security program on your computer to resolve the issue. If the problem goes away after disabling your antivirus program, you can add Steam to the whitelist in your antivirus settings to prevent the program from interfering with it in the future. This will allow you to enable the security program, should you want to.
Verify Game Files
If you encounter Steam error 16 when trying to play a game, the issue can be related to the game files on your computer. Such instances are possible due to inconsistencies with the game files, which prompts the Steam client to drop the connection. In such a scenario, you will have to verify the game files on your PC with the help of the scan and repair feature on Steam. To do this, follow the instructions below:
Clear Steam Download Cache
The download cache of your Steam client can also trigger the error code in question. This happens when the download cache is corrupted or damaged which results in the Steam app malfunctioning. The download cache on your Steam client is supposed to store any content when you are installing a new game or downloading an update. To clear the Steam Download Cache on your PC, follow the instructions below:
Disable Firewall
In some instances, a firewall on your network can result in error code 16 while altering the connection between your PC and the Steam servers. This is because firewalls have the capability to manage the incoming and outgoing requests in the network, thus they can block or interfere with specific requests that can break certain functionality. As such, you will need to disable the firewall on your PC to resolve the issue. In the case of Windows, you will have to disable the Windows Defender Firewall. In addition, if you have a network firewall in place in your router configuration, you will need to disable that temporarily too to see if that resolves the issue. If the problem goes away after doing so, you will need to whitelist the Steam app through the Windows Defender Firewall to resolve the issue. Follow the instructions below to disable the Windows Defender Firewall:
Reinstall Steam
The Steam installation can be another culprit in error code 16. This happens when the Steam installation on your system is damaged, in which case you will need to uninstall the Steam app and perform a reinstallation. A fresh installation will help you subside the problem in question quite easily. To do this, follow the instructions below:
Clean Boot Windows
If none of the remedies above help in isolating the issue for you, the problem is likely due to the interference of a background app on your PC. When this happens, you can verify the issue by performing a clean boot which will turn on Windows with only the required system services running in the background. If the Steam client functions properly in a clean boot, it will be evident a background app is resulting in the error code 16. In such an instance, you will have to find out the problematic app by enabling the services one by one. Use the instructions below to execute a clean boot: These solutions should help isolate the issue for you. To prevent the issue from occurring in the future, ensure that you have a working connection and that your connection to the Steam servers is not being blocked by a running service.
