Specifically, this error occurs on devices running macOS 13 Ventura Beta 5 or higher, and with Zoom Desktop Client versions between 5.11.6 and 5.12.0. In this article, we will provide you with step-by-step solutions to fix the Zoom error code 10004, allowing you to resume your online meetings and classes without any interruptions. Now, let’s dive in and explore the possible solutions to troubleshoot error code 10004 in Zoom.
1. Manually install the newest version of Zoom Desktop Client.
If you are experiencing the Zoom error code 10004, manually installing the latest version of the desktop client may help you resolve the issue. Here are the detailed steps: By manually installing the newest version of the desktop client, you will be able to resolve the Zoom error code 10004 on your Mac. This method ensures that you have the latest version of Zoom installed on your device, which may help prevent future errors or issues with the application.
2. Reinstall the Zoom Desktop Client.
If manually installing the Zoom Desktop Client does not work to fix error code 10004 on your Mac, uninstalling and reinstalling the Zoom app to the latest version may help you resolve the issue. Here are the detailed steps: If you cannot find the uninstall option or are unable to uninstall the Zoom application due to any reason, you can uninstall it through the system manager of your device. This is how you can do it.
3. Grant Full Desk Access to Zoom.
If you encounter the Zoom error code 10004 on your Mac, you need to grant full disk access as well as file and folder access to the Zoom installer in order to successfully install the desktop client. Here are the detailed steps: If the installer is not visible in the aforementioned location, you can manually add it from the /System/Library/CoreServices/Installer.app location by following these steps: By following these steps, you should be able to grant full disk access and file and folder access to the Zoom installer, allowing you to install the Zoom desktop client without encountering error code 10004.
4. Upgrade your device to the latest iOS version.
If you have tried all the above methods and are still experiencing Zoom error code 10004 on a device running macOS, it can be resolved by updating the operating system to the latest version. To update macOS to the latest version, follow these steps: It’s important to ensure that your device meets the minimum system requirements for the latest version of macOS before proceeding with the installation. Additionally, it’s always recommended to back up your data before performing any software updates to avoid potential data loss or other issues.
5. Contact Zoom support.
If you are still experiencing the error after attempting to troubleshoot the issue on your own, you can contact Zoom support for additional assistance. They can help you diagnose the issue and provide guidance on resolving any technical problems. When contacting Zoom support, it’s important to provide as much detail as possible about the issue you’re experiencing, including any error messages or codes you may have received. This will help their support team to quickly diagnose and resolve the issue. Keep in mind that Zoom support may experience high volumes of inquiries, particularly during peak usage times, so receiving a response may take some time. However, they are committed to providing timely and effective support to all users, so don’t hesitate to reach out if you need assistance. After trying all of these methods, you will be able to solve Zoom error code 10004 and can create and join virtual meetings on Zoom.
