In this article, we’ll address this issue, guide you through troubleshooting steps to successfully launch GOG Galaxy, and enable you to start playing games with ease.
1. Preliminary Fixes
Check Internet: Verify your internet connection’s status and speed at Fast.com. Poor internet connectivity might be the reason GOG Galaxy fails to launch, as an active connection is required for the app’s operation.Check Server Status: Server-related issues could also disrupt GOG Galaxy. You can monitor the server status at Downdetector.Disable Antivirus: Occasionally, antivirus programs may conflict with other software, preventing proper function. Learn how to temporarily disable your antivirus in our guide here.
2. Reset Winsock
Connectivity issues might prevent GOG Galaxy from launching. Resetting Winsock is known to resolve temporary misconfigurations or glitches affecting communication between your computer and the internet.
3. Enable DirectPlay
DirectPlay, an API of DirectX that facilitates networking functionalities primarily for online gaming, can help resolve compatibility problems. Since GOG Galaxy is a multiplayer gaming platform, activating DirectPlay might repair the launching issue.
4. Update Graphics Driver
An outdated graphics driver may also be a contributing factor to GOG Galaxy failing to launch. Updating the graphics driver may resolve the issue. Our guide on updating graphics drivers can be found here.
5. Run Communication Process Manually
The file GalaxyCommunication.exe is essential for ensuring smooth communication between the GOG Galaxy client and GOG servers. Running this file manually could solve the issue if it’s not launching automatically.
6. Add GOG as an Exclusion in Windows Security
Windows Security may inadvertently be blocking GOG Galaxy. Adding the GOG folder as an exclusion can prevent potential conflicts.
7. Uninstall Conflicting Programs
Certain third-party applications can interfere with GOG Galaxy’s functionality. Reported culprits include Advanced System Care, Driver Booster, Malwarebytes, among others. Uninstalling any program that appears to be causing interference is advisable. Our tutorial on uninstalling programs can be found here.
8. Launch Game Directly
If your objective is to play a game without the need for GOG Galaxy, you can directly run the game’s executable file from its installation directory. Should none of the above solutions prove effective, it may be time to consider reinstalling GOG Galaxy. Using Revo Uninstaller is recommended for a comprehensive removal of all related files. Instructions on using Revo Uninstaller can be accessed here. To reinstall GOG Galaxy, visit the official website.
