Most of the time, this problem happens because other programs, like Steam, Razer software, or antivirus apps, are interfering with Bluetooth functions. Other possible causes include using old Bluetooth drivers or having a recent Windows update that made AVCTP less stable. In this article, we will discuss different ways to solve this error.
1. Run Bluetooth Troubleshooter
The Bluetooth troubleshooter is a built-in Windows tool that automatically detects and fixes many common Bluetooth issues.
2. Update Windows
Because AVCTP is a key part of how Bluetooth works on Windows 11, keeping Windows updated is important—it could resolve bugs or issues related to Bluetooth devices.
3. Update and Re-Install Bluetooth Drivers
Updating your Bluetooth drivers ensures your computer can communicate properly with Bluetooth devices. If updating doesn’t solve the problem, reinstalling the drivers might help.
4. Disable AVCTP Service
Turning off the AVCTP service from the Services Management Console may fix the high CPU issue, but keep in mind this will also disable the ability to control play, pause, and other media commands from your Bluetooth device. We recommend you try restarting the AVCTP service before disabling it, just to see if that’s enough.
5. Reset Windows
If none of the above solutions work, resetting Windows might be your last option. This will restore Windows to its original state by fixing any missing or corrupt files. However, resetting Windows will remove your apps and may delete your personal files, so make sure to back up anything important before proceeding.
