The most common and easiest fix is simply accepting the User Agreement (EULA) on the game’s title screen. If that doesn’t work, check that your internet connection is stable and that Marvel Rivals servers are operational. You can do this by visiting their official Discord server or checking recent updates on their X (formerly Twitter) account. Once you’ve ruled out server-side issues, proceed with the solutions below.
1. Accept the User Agreement (EULA)
The option usually appears in the top-right corner when you launch the game. If the agreement hasn’t been accepted, the game may block access and show Error Code 10. This step has resolved the issue for many users, especially during closed beta and early access periods.
2. Power Cycle Your Device (Consoles)
If you’re encountering Error Code 10 on a console, try performing a power cycle. This method helps clear the temporary system cache stored in RAM, which may include session-level bugs or cached network responses that can sometimes lead to connectivity issues or conflicts—especially in online games. That’s why we recommend this step first, as it ensures no leftover data or minor bugs are interfering with the game.
3. Clear Saved Data (Xbox)
Xbox games store saved game data in the cloud. Clearing it will allow the Xbox to re-sync with the game data. Additionally, if the saved data becomes corrupted, the game may fail to load properly, resulting in error codes like Error Code 10. Note: Clearing local saved data does not delete your progress permanently—your data will be re-synced from the cloud when you launch the game again.
4. Verify Game Files
Verifying the game files helps detect and replace any corrupted or missing files in the game’s installation directory. This process scans the local files, compares them with the official versions on the server, and automatically downloads fresh copies of any damaged or incomplete files.
5. Use the Google DNS Server
Google DNS is known for being one of the most reliable and stable DNS servers—especially useful for improving connectivity in online games. The Domain Name System (DNS) helps your device connect to game servers by translating human-readable domain names into IP addresses. Using a fast and reliable DNS like Google’s can reduce connection delays and avoid DNS-related issues that might trigger errors like Error Code 10.
5.1 Windows DNS Configuration
5.2 Xbox DNS Configuration
6. Reset Network Settings
As a final method, you can try resetting your network settings, especially if they were affected by recent system changes or updates. This process will remove any custom configurations, such as DNS settings or proxy rules, and restore everything to default. Doing so can often resolve network-related issues that may be triggering the error.
