In this guide, we will show you how to fix the Microsoft Teams Error Code: CAA5004B.
Workaround: Sign-In from the Web
A reason why you are facing this error is that your Microsoft Teams Application is not working properly. Therefore, as a workaround, you can simply Sign-In from the Web which is an alternate method to using the Teams Lobby. Follow the steps below, as we have listed how you can sin-in into Teams using the Web:
1. Reconnect your Organization Email
One of the main reasons why you are facing this error is because of a corrupted Organization Email. Having a corrupted organization email will interfere with your Microsoft Account Sign-in and will lead to the Microsoft Teams CAA5004B Error. Therefore, you must disconnect and reconnect the Email you are signed into on your Account. Follow the steps below to see how you can reconnect your Organization Email:
2. Clear Microsoft Teams Cache
Another reason for the occurrence of this error is linked to a corrupted Teams cache which prevents the application from working properly. Therefore, make sure to get rid of the corrupted cache from the Microsoft Teams folder and get access to your account. Following the steps listed below, you will see how to clear the Microsoft Team Cache:
3. Turn off the VPN Proxy
VPN also interferes with the Sign-in process of Microsoft Team and as a result, causes the Sign-in error. Below we have given steps to turn off the VPN Proxy on your Windows:
4. Remove Generic Windows Credentials
Windows Credentials include several types of data which can cause the error to occur when it is corrupted. Since most users don’t require this data, therefore, you must get rid of it by clearing the Generic Windows Credentials. Below we listed the steps to clear the Windows Credentials: (Disclaimer: You must close your Microsoft Teams Window before doing this method)
5. Reinstall the Microsoft Teams App
If you are still facing the error, as a last resort, you must Reinstall the Teams App from your system. Below you will see how to Reinstall the Microsoft Team App on your Device:
