The most common cause for this error is interference from the antivirus firewall. Other causes include unstable internet connections, misconfigured network settings, and ISP issues.
1. Disable Firewall and Antivirus
Windows Firewall or third-party antivirus software monitors traffic to prevent unauthorized access. Sometimes, they can interfere with legitimate connections needed for online gaming. Disabling them can help determine if they are causing the issue. Important: If the error is resolved, re-enable the firewall by selecting “Turn on Windows Defender Firewall.” Reinstall Faceit to let its installer properly configure your firewall to allow Faceit to connect without any blockage. If the problem persists, continue with the next steps.
2. Reset Network Settings
Incorrect or corrupted network settings can cause connectivity issues. Resetting the network settings clears these settings, allowing your system to establish a fresh connection to the network.
3. Use a VPN
Using a VPN can help determine if regional restrictions or your ISP is blocking certain connections to Faceit. While it might not be a permanent solution due to potential high pings, it can indicate where the problem lies. Follow these steps: If the problem is resolved, contact your ISP and inform them of the connectivity issues with the hostname ac-client-ws.faceit.com. If none of these solutions work, contact Faceit support. Their team will help you resolve the error as soon as possible.
