To address the issue, try restarting the Roku device or updating the app. If the problem persists, consider reinstalling the app, resetting your NFL account password, or resetting the Roku device. Before troubleshooting, confirm that NFL and Roku services are operational in your region.
1. Restart the Roku Device and Router
If you encounter a 403 error on the NFL app on Roku, it may be due to a malfunction in the device’s or router’s communication modules, preventing proper request relay to the servers. Restarting both the Roku device and the router should resolve the issue.
2. Update the NFL App and Roku Firmware
The NFL channel on Roku may display a “403 forbidden” error if the app or the Roku firmware is outdated, leading to incompatibility and connection refusal by the app’s servers. Updating both the NFL app and the Roku firmware should resolve the issue.
Update the NFL App
Update the Firmware of the Roku Device
3. Re-log into the Service Provider
If the NFL app cannot authorize your profile with the service providers, you will receive a 403 Forbidden error. To resolve this, re-login to the service provider to re-establish authorization.
4. Change the Service Provider
If your profile is not authorized by a specific service provider, or if there is a communication failure with the app, you may encounter a 403 error. Changing the service provider should resolve this issue.
5. Disable Limit Ad Tracking
Roku delivers personalized ads based on your device data. Disabling this feature may disrupt the NFL app if it relies on the default ad settings. To resolve this, disable the ‘Limit Ad Tracking’ option.
6. Reinstall the NFL App
If you receive a 403 forbidden error on Roku while using the NFL app or channel, it typically indicates that the installation is no longer valid. To fix this, reinstall the NFL app or channel on your Roku device.
7. Activate NFL through YouTube TV
An NFL 403 Forbidden error on Roku typically occurs if the app fails to activate your account properly. Activating the NFL app through YouTube TV should resolve this issue.
8. Reset the Password of the NFL Account
If NFL servers cannot authorize your account, they will issue a 403 Forbidden error. Resetting your NFL account password should resolve this by re-establishing the necessary authorization.
9. Resubscribe to the Service
If a bug or malfunction prevents Roku from authorizing your subscription, it may trigger a 403 error due to the servers detecting what appears to be unauthorized access. To resolve this, re-subscribe to the service. Note that you might incur subscription charges. If you have an NFL subscription through a different provider, you can cancel it directly with them.
10. Reset the Roku Device to the Factory Defaults
The NFL 403 forbidden error code on Roku typically indicates damage to the device’s firmware, often resulting from a failed update. To fix this, reset the Roku to its factory settings, ensuring you back up any essential data beforehand. If the issue persists, try accessing your NFL account on a different device to check its functionality. Additionally, consider reaching out to Roku Support or NFL Support for further assistance.
