This error mainly shows an interference in connectivity or security settings that prevents successful communication with OneDrive servers. The main cause of this problem usually comes from issues with internet connectivity or conflicts with firewall or antivirus settings that mistakenly interfere with OneDrive’s operations. Other factors could be trying to log in from an unfamiliar device or browser, mainly when multi-factor authentication is turned on, or problems with the Microsoft account, like signing in multiple times from the same device. It’s also worth keeping in mind server-related issues that can impact OneDrive’s availability. Note: Before you start with the methods/solutions below, make sure to verify the server status of OneDrive. If the servers are down, the solutions won’t work.
1. Reset the OneDrive app
Resetting the Microsoft App can be a good solution to this problem. It lets you clear the cache and appdata that might be corrupted, causing this issue. Note:You will be logged out of the OneDrive app when you reset it, so make sure you remember your login details.
2. Clear Microsoft Account Credentials
3. Reset your Network Settings
During research into the error code, we found that a lot of users were having this problem as a result of incorrect network settings. This led to slow internet speed and triggered this error. So, we can try resetting the network settings, which will set the settings back to default and reinstall the network adapter, such as DNS settings.
4. Use your Mobile Data or Any Other Network
If the error still happens, it could be that your network connection is causing the issue. We suggest using your mobile hotspot to access OneDrive and see if that fixes the issue. Simply turn on your mobile hotspot and connect your PC to it. If you don’t have a Wi-Fi adapter on your PC, connect your mobile device to your PC using the USB cable, and then turn on the hotspot tethering feature in your hotspot settings. If none of these methods work, try reinstalling OneDrive, as the problem might come from corrupted application files.
