1. Basic Troubleshooting
Let’s begin with some fundamental troubleshooting steps before we explore more technical solutions.
2. Open as an Administrator and Disable Full Screen Optimization
Lack of administrator privileges or Windows optimizing the game for full screen can result in the game getting stuck on the infinite loading screen. Addressing these two issues can fix the problem.
2.1. Open Launcher as Administrator
2.2. Disable Full Screen Optimization for Palworld
The following steps pertain to Steam:
2.3. For Xbox App
Since the Xbox app cannot launch in administrator mode, use the following steps to execute Palworld as an administrator within the Xbox app.
2.3.1. Run Through the Start Menu
2.3.2. Create Shortcut of Palworld
3. Edit the Hosts File
If Epic’s online services or IP addresses are blocked in your system’s hosts file, it can prevent Palworld from connecting to its server, and the game may get stuck on the loading screen. To resolve this, you can edit the hosts file to comment out the lines related to Epic, effectively allowing the game to connect.
4. Clear Reserved Space of Palworld on Xbox
The reserved space for the game on Xbox contains important game updates, cache, and other data. If this reserved space has invalid configurations or data, the game may fail to load. Clearing the reserved space for Palworld on Xbox could solve the issue.
5. Verify the Integrity of the Game Files of Palworld
Palworld may get stuck on the loading screen if some of its crucial files are missing or corrupted. Verifying the integrity of the game files in Palworld can often resolve this problem. The following steps are specific to Steam users:
6. Delete the Xbox Key in the Credential Manager
If the Xbox app on your PC fails to correctly retrieve the game-related key from the Credential Manager, Palworld may not load properly as it cannot communicate with the servers. Deleting the Xbox key in the Credential Manager could resolve this issue.
7. Use Custom Launch Options for Palworld
If Palworld is failing to launch with its default settings, customizing the launch options might help the game load successfully.
7.1. On Steam or Steam Deck
7.2. For the Xbox App
8. Enable and Repair the Required Game Services
If services critical for Palworld are disabled, the game may be unable to get past the loading screen. This can happen when a user tries to manually optimize the system or uses a particular software tool. Enabling these services could address the issue.
8.1. Enable Services
8.2. Use the Gaming Services Repair Tool
8.3. Repair Microsoft Store and Its Services
The Microsoft Store is vital for Palworld’s cross-platform authentication on a Windows PC.
9. Reinstall Palworld
If Palworld’s installation has become corrupt, due to antivirus interference or a crash, it could prevent the game from loading past the initial screen. Reinstalling Palworld can often resolve such issues. Before uninstalling, be sure to back up any important data (such as screenshots) and remember that any unsynced progress could be lost. The steps below illustrate how to uninstall and then reinstall Palworld on Steam. The exact process may vary depending on your gaming platform.
