Outdated software, PSN server status or incorrect privacy settings can also block PSN access. Now that you know the causes lets discuss the solutions.
1. Verify Your PSN Account
Verifying your PSN account helps confirm your identity with PlayStation’s servers, giving you access to online features. If your email isn’t confirmed, the system limits access to protect your account from unauthorized use. Completing this verification removes those blocks, making login and access to the PlayStation Network seamless.
Note: If plenty of time has passed since you created your PSN account, the link in the email they sent you may have expired. You may need to request a new one by logging into their website and clicking the Resend email button.
2. Create Another Account with a Different Email
Using a different email account can resolve verification issues. By setting up a new PSN account with a new email, you bypass problems related to unverified or outdated account information.
3. Have a Friend Help You
This issue can be resolved by logging into your PlayStation account on a friend’s console. Doing so refreshes your account status on the server, which can clear out glitches or login errors tied to your system. The person you contact should log in with your account on their console. It’s best if you are physically present and log in to the account yourself as it’s the safest way of knowing whether your account has been compromised.
4. Set the Privacy Settings to No One
Setting your privacy settings to “No One” can help avoid conflicts with PSN’s servers by limiting interactions with other users.
5. Change Your DNS Settings
DNS settings can improve your PlayStation’s ability to connect to PSN by using faster, more reliable DNS servers like Google’s instead of your default ISP’s. This adjustment helps fix connection problems by ensuring quicker and more accurate domain name lookups, which is essential for maintaining a stable connection to online services. Follow the instructions displayed in our other article to change the DNS address of your PlayStation 4. Make sure you check under 5 from the article, under the PlayStation 4 Users section.
6. If You Are Receiving This Error In-Game
If you encounter this error while in-game, it often means a temporary network or login problem. By logging out of your PSN account, turning off your console, and unplugging it for about 15 minutes, you can reset connection issues.
