Now that you know the causes, let’s discuss the solutions.
1. Roll Back Realtek High Definition Audio
This issue can be caused by conflicts between newer Realtek audio drivers and the Razer Kraken microphone. Rolling back the driver helps the system recognize the mic and stabilizes the connection, preventing disruptions.
2. Uninstall All Razer Software
Removing all Razer software can fix mic issues by resetting settings. Razer Synapse may interfere with audio settings. Uninstalling helps Windows use standard drivers to resolve the problem.
After uninstalling the software, restart your computer and check if the problem is solved. “Razer Synapse” is one particular software known to cause issues.
3. Check if the Correct Mic is Active
Ensure the correct microphone is selected in audio settings. Systems often default to another mic, like an internal one, causing the Razer Kraken to be inactive. Set it as the default to use the correct mic.
4. Run the Application as Administrative
If your Razer Kraken mic stops working mid-game or in an app, run the software in elevated mode for admin permissions. This allows it to change audio settings and mic access, ensuring accurate voice pickup.
5. Check Ports and Hardware
Ensure the headset is plugged into the correct ports, as incorrect connections can stop the mic from working. Some Razer Kraken models need a splitter. This simple check helps identify connection problems.
6. Select Appropriate Microphone in Realtek Audio Manager
Set the correct microphone in Realtek Audio Manager. When multiple devices are connected, it may default to another input. By selecting the Kraken mic, you make it the main audio source and fix any conflicts.
