In addition to third-party antivirus software, other potential causes include a weak internet connection, server issues, and corrupted cache files related to Roblox. Before discussing solutions, ensure your internet connection is functioning correctly by performing a speed test. You can also restart your router to clear any cached memory that might be overloading and impacting your internet performance. Once you have tested your network connection, verify that the Roblox servers are not down or undergoing maintenance. To check the server status, visit status.roblox.com. If the servers are operational, you can resolve the issue by following the methods below:
1. Run Roblox from the Executable Directory
Running Roblox directly from the executable directory can bypass issues that may arise when using a shortcut. This ensures that Roblox runs with the correct files and settings. Since some users have resolved the error by launching Roblox from the executable directory, we recommend starting your troubleshooting with this basic step.
2. Allow Roblox through Your Antivirus Software
Third-party antivirus software often mistakenly flags Roblox. This is common with antivirus programs like AVAST Anti-Virus, Bitdefender, and Kaspersky. If you are using third-party antivirus software instead of Windows Defender, try adding the Roblox executable file as an exclusion in the antivirus program. This will prevent the antivirus from interfering with the Roblox executable file, potentially resolving the error.
3. Clear the Temp Folder
Over time, temporary files can become corrupted, causing several startup errors, including this one. Applications create temporary files to enhance performance and reduce loading time. With the help of temp files, applications do not need to fetch data from the server, which typically aids in efficient operation. If the temporary files related to Roblox become corrupted, they could interfere with Roblox’s ability to download the necessary files or apply critical settings. Therefore, you should clear the temp files by following the steps below to determine if they are causing the issue. Additionally, we recommend using a disk cleanup utility, which will remove temporary data, system cache, and unnecessary files that might be preventing Roblox from functioning properly.
4. Use a VPN
If your Internet Service Provider (ISP) is blocking Roblox or if there are regional server issues, connecting to a VPN (Virtual Private Network) using a different server can bypass these restrictions and allow you to access Roblox without receiving an error message. If connecting to a VPN resolves the error, it means the issue lies with your network. To address this, you should contact your ISP to resolve the issue. In the end, if the error persists, you should reinstall Roblox. If this also does not work, consider resetting your computer. Before doing so, contact your ISP, especially if using a VPN resolved the error.
