How To Fix Starbucks App Issues On Your Phone

To prevent disruption to your Starbucks experience—be it from the inability to pre-order, make online payments, or accumulate rewards—we’ve rounded up various solutions for you. However, before troubleshooting, it’s crucial to identify the root cause, enabling you to effectively resolve the ‘Starbucks App Not Working’ issue.

Why is my Starbucks app not working?

While the main reasons for your Starbucks mobile app to stop functioning are usually not severe, they do have undesirable consequences. Being aware of these causes and their workarounds can swiftly restore access to your Starbucks app.

Poor Internet Connection: A primary reason for app failure or delayed loading is an unstable internet connection. Like many apps, Starbucks requires a reliable network connection for optimal user experience.Corrupted App Files: The Starbucks mobile app, much like any other, stores cache files on your device. Should this data become corrupted, you may encounter performance issues within the app.Outdated App Version: An outdated app version may malfunction, lacking recent updates and bug fixes, which leaves it more susceptible to problems.Starbucks Server Down: Occasionally, the issue is due to an outage on Starbucks’ end. If their servers are down, you won’t be able to access the app.

1. Check for server outages

Keep in mind that Starbucks coffee is in high demand, particularly during peak hours. Since numerous people use the app to place orders and save time, it can paradoxically crash due to excessive traffic. Server outages can have several causes and typically affect several users concurrently. Before proceeding with further troubleshooting, confirm whether the Starbucks app servers are down. It’s also advisable to check your internet connection to rule out potential local network issues before concluding it’s a software problem.

2. Relaunch the App

The Starbucks app might encounter a range of issues, from launch failures to difficulties in placing orders. If you’re experiencing the app not starting correctly, try force-closing and then relaunching it. Often, a temporary glitch may hinder the app’s functionality, which a fresh start may resolve. To force quit and relaunch the app, follow these steps:

Some users have resolved their issues by logging out of their Starbucks accounts and logging back in. This method is particularly useful when the glitch seems to be associated with a specific account, rather than the app as a whole. If needed, you can test logging into a friend’s account, especially if you don’t remember your own credentials. To re-login to your account, follow these instructions:

4. Clear the App Cache

Corrupted app data is another common reason for app malfunctions. Accumulated cache files can become corrupt over time, affecting the app’s performance. Clearing out the app’s stored data on your device could resolve these issues. To clear the cache, follow these steps:

5. Offload the App (iPhone only)

iPhone users do not have an option to clear the app cache like Android users. However, they can use the offloading feature. Offloading an app removes the app and its temporary files without deleting personal data and settings. Follow these steps to offload the Starbucks app: Reinstall the app by tapping its icon on the Home Screen.

6. Update or Reinstall the App

Always ensure the app you are using is up to date. Outdated versions can expose you to bugs that affect the app’s functioning. Conversely, updates often contain bug fixes for common issues. To update the app or reinstall it, follow these steps:

7. Wait It Out

If the issue is a widespread outage or if you prefer not to delve into troubleshooting, waiting it out is a reasonable approach. It’s likely that the developers are addressing the issue and will deploy a solution shortly. In the meantime, you may need to visit Starbucks in person.