These errors generally happen because of corrupted system files or problems resulting from Windows updates, like KB5037036 and KB5036892. A corrupted twinapi.appcore.dll file or conflicts from these updates can commonly cause issues. In some instances, error logs show KERNELBASE.dll as the source, indicating deeper system issues. Here are a few methods to resolve this and restore your system’s functionality.
1. Execute System File Checker (SFC)
The first method is the System File Checker. We’ll use it to check for any corrupted system files, and it’s quite straightforward. We’ll be using PowerShell to apply these commands.
2. Re-register the StartMenuExperienceHost.exe
Re-registering system files can fix persistent issues by refreshing their registry connections. We’ll use two commands in PowerShell. The first command focuses on StartMenuExperienceHost, which should resolve the issue. If it doesn’t, use the second command to target the broader ShellExperience package, which covers other UI elements along with the Start Menu. In most cases, Command 1 should suffice to fix Start Menu issues, but if you wish to ensure the entire UI (including the Start Menu) is re-registered, Command 2 is more comprehensive. This reinstalls and re-registers the Start Menu files. 2nd Command:
3. Create a New User Account
In many cases, user profile corruption can cause specific issues with the Start Menu. Creating a fresh user account can bypass this problem by starting with a clean profile. If this method resolves your issue, you can follow our detailed guide on how you can transfer all the data from your old account to this new account you just created.
4. Rolling Back Recent Windows Updates
Many users report that if the issue began after a system update, reverting these updates might help.
5. Restore the System to a Previous Point
If the issue started recently, using System Restore to return to a previous working state might resolve the problem. Follow the prompts to choose a restore point before the issue began and complete the restore process.
6. Modify Registry Keys to Fix System Errors
If you’ve recently made changes to your system’s settings or used third-party tools that might have misconfigured the registry, it’s a good idea to check and reset any problematic settings back to default. The Windows Registry stores all configuration settings for the system, and any changes can affect system behavior.
7. Perform a Repair Upgrade
If none of the previous methods worked, try a repair upgrade. There’s a good chance it will fix your problem, especially if it’s caused by a recent update. Many users have resolved the issue using this method. Hopefully, using a fresh Windows ISO will resolve the issue for you as well. Note: The issue may have started after installing KB5035941 or KB5036892, which affected the Start Menu and caused crashes when clicking on apps. The problem is related to the ucrtbase.dll module, with a c0000409 exception code, and has since been addressed by the Microsoft Dev Team.
