This error may also occur if the cloud sync is interrupted due to a process termination or another inconsistency. Below, we will guide you on how to resolve the cloud error on Steam with several methods.
1. Check Steam Sync Servers
One potential cause of the Steam Cloud Error is downtime with the Steam servers, a result of an outage or scheduled maintenance, typically occurring every Tuesday. During these times, the cloud sync functionality within the app is unavailable. You must wait for the Steam servers to come back online and allow the cloud sync to finish. The game should then launch without issues. Third-party sources like SteamStatus provide real-time server status information and can be used to check the status of Steam servers.
2. Restart the Steam Client
An inconsistency with the Steam client can cause issues such as a stuck cloud sync process that prevents completion. Restarting the Steam client reboots all instances and should eliminate any client inconsistencies.
3. Disable Third-Party VPN
A third-party VPN connection might cause the Steam Cloud Error message to display. This often happens when the VPN severely slows down network speed or when Steam disconnects the connection for security reasons. Temporarily disabling your VPN client could allow the Steam sync to complete using your native network connection. Afterward, you can reactivate the VPN if desired.
4. Turn off the Third-Party Security Program
Occasionally, third-party security programs can cause issues by interfering with cloud sync processes, potentially triggering the Steam cloud error. Temporarily disable your security program to allow an uninterrupted Steam cloud sync. If the error disappears after doing so, add Steam to your antivirus whitelist to prevent interference in the future.
5. Clear Download Cache
A corrupted Steam download cache can cause the cloud sync to fail. Clearing the download cache is a straightforward process that usually has no negative impact on your applications.
6. Turn off iCloud Private Relay (macOS Only)
For macOS users experiencing the Steam Cloud Error, it may be related to the iCloud Private Relay feature, which can disrupt normal internet traffic patterns, including Steam cloud sync operations.
7. Force Cloud Resync
If the problem is with a specific save file that Steam is trying to sync, you can force the system to resync by disabling and then re-enabling cloud sync with a new save file in place.
8. Disable IPv6
IPv6 is a new internet protocol designed to replace IPv4, but some systems set it as the default which might cause issues with Steam cloud sync.
9. Delete Previous Save Files
Corrupted or excessive old save files might also contribute to the Steam Cloud Error. If the save files are corrupted or have reached the maximum storage limit, consider deleting them. Locate the save file directory for your game and remove older files to determine if it resolves the problem. Should you accidentally delete a recent save, it can be recovered through Steam Cloud. Click here to retrieve your last save file.
10. Verify Game Files
Faulty game files on your system can lead to the Steam Cloud Error. Damaged files can be fixed with Steam’s verification tool.
11. Change DNS Server
Network configuration glitches, including DNS server problems, can disrupt the Steam Cloud sync, potentially making it impossible to resolve Steam cloud domains. If none of the above methods resolves the Steam Cloud Error, consider reaching out to Steam Support for further assistance. They can offer personalized support based on your specific situation. Get help by creating a support ticket on the official Steam support page. The support team is prepared to assist you with any remaining issues relating to the Steam Cloud Error.
