Fortunately, there are several methods to resolve this issue, which we’ll outline below with step-by-step instructions.
1. Check the Steam Servers
Whenever you encounter a login error like E87, E84, or E8 on Steam, the first step is to verify whether Steam’s servers are functioning properly. Server outages or maintenance can often cause these errors, preventing you from logging in. To check the server status, visit the official Steam Status website. If the servers are down, you’ll need to wait until the issue is resolved by Steam’s developers. If the servers are operational, proceed to the next troubleshooting method.
2. Check Your Internet Connection
A stable and fast internet connection is essential for accessing Steam. If your connection is slow or unstable, it may prevent you from logging into your Steam account.
Start by ensuring your internet is active and running at a good speed.If you’re experiencing weak signals, try restarting your router to refresh the connection.
If the issue persists, consider testing your login by connecting your PC to a mobile hotspot. This can help determine if the problem is specific to your Wi-Fi network. A reliable connection is crucial for Steam’s authentication process, so resolving any network issues can often resolve login problems.
3. Login with Your Username, Not Email
This might seem straightforward, but many users struggle to log into Steam because they mistakenly enter their email addresses instead of their usernames. Steam requires your username (or account name) for login, not the email associated with your account. If you’ve been using your email to log in, try switching to your username instead. This small change can often resolve login issues and grant you access to your account without any hassle.
4. Repair Steam and Run it as Administrator
If the issue persists despite troubleshooting on your end, it might be due to internal problems within the Steam application itself. Corrupted or missing Steam files can disrupt its functionality, leading to errors like the one you’re experiencing. In such cases, repairing the Steam application can resolve the issue by fixing or replacing any damaged files. Before proceeding with the repair, ensure you’ve completed the necessary prerequisites to avoid any complications during the process.
Once completed, you should be able to log into your Steam account without encountering the E87 error. If the issue persists despite trying all the methods above, you can reach out to Steam Support for further assistance. Their team will provide additional guidance and help you resolve the issue effectively.
