Basic Troubleshooting
Begin with a simple step:
Power cycling: Turn off the console and disconnect all cables (USB, HDMI, LAN, Power, etc.). Remove the console’s hard drive and leave it unattached for 2 hours. Afterwards, reconnect only the USB, HDMI, and power cords. Attach the controller and power on your PS4.
1. Initialize the PlayStation
The SU-41333-4 error sometimes appears when a crucial software component within the console is corrupted, making a file inaccessible. Initialization of the PS4 can resolve this issue. Be aware that this will erase all data on the console that isn’t backed up either locally or online.
2. Reinstall the System Software on the PS4
If the PS4’s system software is severely damaged and can’t be restored to factory settings, reinstalling the software can fix the problem. Note that this will permanently erase all unsaved data on the internal drive.
3. Format the Console’s Hard Disk on a PC
An SU-41333-4 error may occur if the PS4 cannot perform read/write operations on its disk. Initializing the console will not remedy this; instead, you will need to format the hard disk on a PC. Below, we outline the steps for a Windows PC: If the problem still lingers, it may be due to a hardware issue, ranging from a blown capacitor on the motherboard to a defective hard drive.
