Method 1: Check Your Credit on iTunes
If you encounter the error message while attempting to make a purchase and are unable to buy anything, the first thing to do is check your iTunes credit balance.
Method 2: Log Out and Log Back In
Before you begin this method, make sure you know your Apple ID credentials, including your username and password.
Method 3: Disable Firewall Temporarily
A computer firewall can interfere with access to the iTunes Store, which may be the root cause of the error message. This is particularly common on company computers with heightened security measures. Note: Please make sure to enable the Firewall again as it’s a protection layer.
Method 4: Install or Update to the Latest iOS Version
Updating your device can be a straightforward solution to this error.
Method 5: Check Apple Server Status
If you have tried all the aforementioned methods and still encounter problems with iTunes, the issue may be on Apple’s end. In this situation, it is best to be patient and wait for the iTunes Support team to release a fix for the error.
