Battleye is designed to monitor processes running in the background. It displays the error code “plum” when it detects any suspicious activity to protect the game and its players from cheaters and hackers. However, this does not always indicate malicious intent, as various factors can trigger this error. Some of these factors include overlay applications, outdated Windows, corrupted system files, slow internet, and network booster or acceleration applications. Additionally, if you have recently upgraded hardware components, particularly the GPU, it may be necessary to re-install the GPU driver using the DDU application.
1. Disable Steam Input for Destiny 2
For those using a controller on their PC, it’s recommended to disable it in Steam if Destiny 2 is mistakenly interpreting input from the controller and causing the anti-cheat to detect external activity. Disabling the controller and Steam input for Destiny 2 has resolved the “plum” error for numerous users.
2. Update Windows
Using outdated versions of Windows can lead to compatibility issues with current games and software. The game’s developers also recommend keeping Windows updated to prevent the “plum” error. Check your Windows version and update it to possibly resolve this issue.
3. Reinstall Battleye
If Battleye displays the error code “plum” erroneously, reinstalling it may rectify the problem.
3. Run sfc /scannow
The System File Checker (SFC) utility can repair or restore system files that might be causing the “plum” error.
4. Run Xbox Networking (Outdated Windows)
For users on older Windows versions who installed Destiny 2 from the Xbox app, running the Xbox networking tool can help with network-related issues that may result in the “plum” error.
5. Reset Your Network Settings
Resetting network settings can rectify the “plum” error if it was caused by incorrect network configurations like custom DNS settings.
6. Add the Destiny 2 Executable File to the Exclusion List
Interference from antivirus programs, such as Windows Defender or third-party tools like Avast, may cause the “plum” error. Adding Destiny 2’s executable to your antivirus program’s exclusion or exceptions list will instruct it to bypass that file during scans, potentially resolving the error. To add the exclusion, utilize the following instructions based on the antivirus software being used: Guidance is provided for Avast antivirus; procedures might differ for other antivirus applications.
7. Uninstall Network Booster or Accelerator Applications
Network boosting apps, though designed to improve network performance, can introduce complications with gaming. Many anti-cheat systems may prohibit the use of software designed to enhance network performance or minimize ping. Therefore, if you are using any network booster applications, uninstalling them might resolve the “plum” error.
8. Disable Overlay Applications and Other Background Tasks
Overlay applications provide a convenient way to access additional features while gaming, but they can significantly consume system resources and interfere with game files, causing crashes and errors. Ensure that unnecessary applications, including those providing overlay features, are closed when playing Destiny 2. We’ve provided instructions for disabling overlays in popular applications like Steam, Discord, and GeForce Experience:
9. Use an Ethernet Connection (If Possible)
A weak Wi-Fi signal or packet loss, even with adequate internet speed, can lead to the “plum” error. For a more stable network connection, it’s advisable to use an Ethernet connection if available. Throughout this article, we have detailed every solution proven effective for users plagued by this error. Should the “plum” error persist, consider reaching out to Destiny 2’s support team. You can submit a ticket via the provided link and, in the interim, attempt to reinstall the game while you await a response.
